Get the support you need to make the most of Whhe
Go to Profile → Manage Babies → Select a baby → Invite Caregiver. Enter their email address and they'll receive an invitation to join.
Yes! All data is encrypted in transit and at rest. We use industry-standard security measures and never sell your data. See our Privacy Policy for details.
Yes, you can export all your data from Profile → Account Settings → Export Data. You'll receive a downloadable file with all your baby's information.
You can delete your account from Profile → Account Settings → Delete Account. This will immediately and permanently remove all your data. This action cannot be undone.
Canceling your subscription does not delete your account or data. Your data remains accessible even with a canceled subscription. To permanently delete your data, you must explicitly delete your account through the app settings.
Our AI provides suggestions based on patterns in your data and pediatric guidelines. However, always consult your pediatrician for medical advice.
You can cancel your subscription through your app store (Apple App Store or Google Play Store). Go to your account settings in the respective store and manage subscriptions.
Refunds are handled through your app store (Apple or Google) and are subject to their refund policies. Contact the app store directly for refund requests.
Yes! Whhe supports corrected age calculations for premature babies. You can set your baby's due date and the app will adjust growth percentiles accordingly.
Please contact our support team at support@whhe.app with details about the issue, including your device type and app version. We typically respond within 24 hours.
Our support team is here to help you with any questions or issues
General Support: support@whhe.app
Technical Issues: tech@whhe.app
Privacy Concerns: privacy@whhe.app
We typically respond within 24 hours
For urgent medical concerns, please contact your pediatrician immediately